Last updated: 27 November 2025
This Privacy Policy explains how Piraetec Pty Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable international privacy laws such as the EU General Data Protection Regulation (GDPR) and other global data protection regulations.
By using our website or providing your personal information, you agree to the terms of this Privacy Policy.
- What personal information we collect
We may collect the following information when you use our website or interact with us:
Information you provide directly
- Name
- Email address
- Phone number
- Company or business name
- Any information you submit through our Contact Us form or other communication
Information we collect automatically
- IP address
- Browser type and version
- Device and operating system
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
- How we use your personal information
We collect personal information for the following purposes:
- To respond to your enquiries
- To provide information about our products and services
- To improve our website and user experience
- To send marketing communications (only if you consent or where permitted)
- To meet legal, regulatory or compliance obligations
We will not use your information for purposes other than those for which it was collected, except with your consent or as permitted by law.
- Legal bases for processing (GDPR – EU visitors)
For users located in the European Union or UK, we process personal data under the following legal grounds:
- Your consent
- Performance of a contract or steps taken at your request
- Legitimate interests, such as improving our services
- Compliance with legal obligations
- How we store and protect your information
We take reasonable steps to protect your information from:
- Unauthorised access
- Misuse or loss
- Modification or disclosure
This includes secure systems, encryption where appropriate, and restricted access.
No online system is completely secure, but we follow industry best practices.
- Disclosure of personal information
We may share your information with:
- Service providers who assist in website hosting, analytics, email services or customer communication
- Professional advisers (legal, accounting, IT)
- Regulatory authorities if required by law
We do not sell personal information.
Some of these third parties may be located outside Australia (including but not limited to Europe, the United States or Asia). We take steps to ensure that international transfers comply with the APPs and GDPR where applicable.
- Cookies and tracking technologies
Our website may use cookies or similar technologies to:
- Improve website performance
- Monitor traffic and usage patterns
- Personalise user experience
You can manage or disable cookies via your browser settings, although some features may not work properly.
- Third-party links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and recommend reviewing their policies.
- Marketing communications
We may send you marketing emails or updates only if you have opted in, or where otherwise permitted by law.
You may unsubscribe at any time using the link provided in the email or by contacting us directly.
- Access to and correction of your personal information
You may request:
- Access to your personal information
- Correction of any inaccurate or incomplete information
Please contact us using the details below. We may require verification of identity for security purposes.
- Your rights (EU/UK visitors)
If you are located in the EU or UK, you may have the right to:
- Access your personal data
- Have your data corrected or deleted
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us using the details below.
- Contact us
If you have questions about this Privacy Policy or wish to make a privacy request, please contact
Piraetec PL
Phone: 02 9737 0706
Address: 8/8 Millennium Court, Silverwater NSW 2128
- Changes to this Privacy Policy
We may update this policy from time to time. The updated version will be published on our website with the revised “Last updated” date.